My ColdLogic is an employee engagement portal. An internal tool for ColdLogic's Staff to communicate Human Resources related subjects more effectively.
My ColdLogic Homepage login as viewed from a PC
Core Problem
ColdLogic is proud to be the "Not your average warehouse" to work with. Some of their efforts to hire and retain talent are the best in British Columbia. Even with this, their Human Resources processes were paperwork driven, this created internal miscomunication which often led to turnarounds. Originally the company build an internal network to relief some of the pains that this miscommunication created. This was more of a workaround the core problem.
With the My Coldlogic Portal, and in collaboration with all staff levels, these problems were greatly addressed.
The Process
It all started with a management meeting to understand the vision of this product and the core problem it solved.
After this meeting, I proceed to interview all staff levels (from warehouse personnel to supervisors), with an employee sample ( around 15% of employees) I drafted a quick prototype, then a strategy on how to achieve management's vision.
It took around 110 iterations in between sketches, user research and user feedbacks based on prototypes to get this product released on Version 1.
Team on this Product
Front end Developer
Back end Developer
Product Manager -me
Toolkit I used:
User Research
Story Mapping
Rapid Prototyping
Agile Development
The Results
All Coldlogic Employees now can safely request time offs, check their incentive recognitions and ask a ColdLogic manager a direct question from the comfort of their home or at the place they are.
With this, Employee turnover has significatnly decreased and
About the author
Luis is a Product Manager & Brand Developer always curious about how things work. His favourite subjects to write on are: Design, Leadership, Products and Lessons Learned.
He has founded two businesses Typow Media and Vende tu Vestido and sold one with a successful exit. He also donates his time to tech learning through the SurreyCodes Foundation, non-profit he founded.
You can see some of his work at his portfolio.